Drawing on case studies and research from both management and communications fields, this text provides students with an understanding of the basic concepts and techniques needed to communicate successfully in today's business world. Separate chapters on the communication process and organizational theory form the foundation for later discussions of interpersonal relationships, effective listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing, with special attention given to informational and employment interview strategies. Subsequent chapters examine small groups and leadership within them..
Communicating for Results: A Guide for Business and the Professions (Wadsworth Series in Communication Studies) ebook pdf epub mobi
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